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Group Manager - Infrastructure Services

at 7-Eleven

Posted: 8/13/2019
Job Reference #: 61315
Keywords: operations

Job Description

  • Job LocationsUS-TX-Irving
    Posted Date3 months ago(5/9/2019 9:57 AM)
    Information Systems
  • Overview

    Who we are

    Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.

    As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 67,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.

    But there’s a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.

    At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.

    Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.

    How we lead

    At 7-Eleven we are guided by our Leadership Principles.

    1. Be Customer Obsessed
    2. Be Courageous with Your Point of View
    3. Challenge the Status Quo
    4. Act Like an Entrepreneur
    5. Have an “It Can Be Done” Attitude
    6. Do the Right Thing
    7. Be Accountable

    Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.

    About This Opportunity


    For this position, you will be responsible for overseeing, planning and directing all operations and related service activities for multiple data centers and a multi-cloud environment.

    • Accountable for the for data center and cloud infrastructure planning, architecture, design and implementation.
    • Accountable to lead senior managers, architects, manage budget, multi-year strategies.
    • Encourages a culture of innovation and collaboration with internal and external stakeholders in order to effectively and efficiently meet business objectives.
    • Analyzes, develops, recommends and implements solutions which support business strategies as well as meet business and regulatory requirements.
    • Manages competing priorities successfully and directs resources and organizational communications as appropriate.
    • Provides collaborative support for business and IT initiatives requiring server infrastructure and security solutions.


    • High School + Equivalent Experience or Bachelor/4 Year Degree.
    • 15 years of experience within Network, Telecommunications and Network Security.
    • 10+ years of experience working with a combination data center and cloud technologies like AWS/Azure/Oracle Cloud, storage, VMWare, Citrix, server farms, DNS services, Unix, Windows servers.
    • 5+ years working in the retail vertical with first hand experience with retail store challenges and solutions for large scale datacenter and cloud operations.
    • Ability to lead and motivate Sr people leaders, demonstrate superior people management, interpersonal and employee engagement skills, to include directing, coaching, counseling and motivating staff.
    • Ability to demonstrate a proactive approach with a focus on continuous improvement, user satisfaction and adherence to standards.
    • Ability to demonstrate abstract reasoning, critical thinking and problem resolution skills.