Bank of America Corporation

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Production Services Lead

at Bank of America Corporation

Posted: 9/25/2019
Job Status: Full Time
Job Reference #: 19064042

Job Description

Job Description:

**Candidates requiring visa sponsorship will not be considered for this position**


This position will be located at our Plano, TX, technology center only. No remote or virtual options

Job Description

The role is for a hands-on Continual Service Improvement (CSI) Analyst. The individual will be a part of the CSI team, creating and delivering improvements for all of ECTO. The person will work closely with the Application Development, QA, UAT, Application Support team and other technology partners. The person will develop Tableau dashboards for the Operational Excellence team.

May include Weekend and Holidays, and occasional off hour support required.

Required Job Skills

  • 5+ years of Information Technology experience
  • 3+ years of Tableau experience and dashboard development
  • 3+ years of database experience (SQL, Oracle)
  • Strong ability to write efficient database queries
  • Strong ability to extract data from different database sources
  • Strong written and verbal communication skills
  • Strong problem solving background
  • Strong process framework (ITIL) experience

*Candidates requiring visa sponsorship will not be considered for this position*

Desired Job Skills

ITIL Certified


1st shift (United States of America)

Hours Per Week: 


At Bank of America, we’re creating real, meaningful relationships with individuals, businesses and communities to help them focus on what matters most. Every day, we connect with 57 million customers, using our skills and expertise to help make their lives better.

We are committed to attracting and retaining top talent around the world to ensure we continue to deliver together for our customers, clients and communities. Along with taking care of our customers, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.

Partnering Locally
Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact
Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Diversity and Inclusion
Each employee brings unique skills, background and opinions. We see diversity and inclusion as our platform for innovation and a key component in our success.

Our Values
Learn about our four values that represent what we believe.

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Posted 30 Days Ago

Full time