Benchmark Hospitality In Westlake

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Housekeeping Supervisor

at Benchmark Hospitality In Westlake

Posted: 12/2/2019
Job Status: Full Time
Job Reference #: R0022756

Job Description

Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:

$15 per hour. This is a full time position. The shift is 9:00 am - 5:30 pm. You should be available to work some weekends as needed.

BASIC FUNCTION: The Housekeeping Supervisor is responsible for assisting the Housekeeping leadership team in overseeing the proper and smooth operation of the Housekeeping Department.

Job Description:


  • High school diploma or equivalent.

  • Previous supervisory experience in hotel housekeeping preferred.

  • Ability to handle high stress situations.

  • Excellent communication skills.

  • Knowledge and use of electronic technology.

  • Detail oriented and good organizational skills.


  • Assist with interviewing and hiring of all housekeeping staff.
  • Help Housekeeping Manager with proper, adequate training and re-training of all housekeeping staff.
  • Identify employees for possible promotions.
  • Identify to the Housekeeping Manager and employees requiring coaching, counseling or progressive discipline, with intent to improve performance, attitude and appearance.
  • Give Commendations as warranted.
  • Assist with department purchasing, maintaining consistent availability of all cleaning products, machinery, amenities, etc.
  • Assist in the implementation of the "Quality Assurance Program".
  • Assist in the implementation of new standards to provide the guests the highest quality of service.
  • Through close communication with Housekeeping Manager, recommend areas in need of improvement.
  • Assist with weekly/monthly inventories, with timely reporting to Accounting.
  • Assist with scheduling to keep payroll costs within budgeted guidelines.
  • Ensure that other expenses are kept within budgeted guidelines, through monitoring of staff handling and usage of supplies and equipment.
  • Attend all scheduled meetings Report in either written or verbal form all information to the Housekeeping Manager.
  • Responsible for proper quality control and daily monitoring of housekeeping staff.
  • Ensure standards of cleanliness are met in all areas of responsibility following proper LEED Green Cleaning Standards.
  • Assist in the preparation of timely and fair performance appraisals of all staff.


  • 800 room private hotel and conference center.
  • Located in Westlake, Texas near Keller and Roanoke.


  • Awesome Employee Events
  • Paid Time Off
  • Free Meals
  • Medical Benefits & other Great Perks

BENCHMARK®, a global hospitality company, is a trailblazer in the development, management, marketing and owner-advisory services of resorts, hotels, conference centers and exclusive private clubs. In addition to the company’ iconic Benchmark Resorts & Hotels portfolio, the Gemstone Collection is a distinctive luxury portfolio of independent hotels & resorts in highly preferred destinations.

BENCHMARK’S distinguished and proven reputation is deeply-rooted in core values that are focused and aligned with exceeding ownership and stakeholder performance expectations. The combined portfolios feature nearly 70 unique and distinctive properties domestically and internationally. The company leadership and valued employees are passionately committed to delivering the industry’ most authentic, enchanted, soulful, vibrant, unrivaled and memory-making experience.

BENCHMARK’S progressive "Be The Difference" culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with the Benchmark Conference Centers® mark of meeting excellence.

Posted 30+ Days Ago

Full time


Application Instructions

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