Communications Test Design, inc

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Operations Manager

at Communications Test Design, inc

Posted: 3/7/2019
Job Reference #: 3048
Keywords: manager, operations

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Job Description

Operations Manager - Coatesville, PA

This independent, hands-on manager will be responsible for the overall business performance and staff productivity within an operation. Specifically, responsibilities of this position include:

  • Responsible for overseeing all operations within the branch.
  • Supervises and motivates teams of employees.
  • Manage reports, statistical analysis, and daily P&L reporting.
  • Ensure that quality standards are consistently met.
  • Communicates with various levels of management and customers to ensure that customer expectations are met and issues are resolved, including turnaround time.
  • Provide input of ideas for continual process improvements as well as implementation of new processes.
  • P&L responsibilities as well as participation in the daily P&L call.
  • Responsible for on-time delivery performance and 100% on-time mentality throughout the organization.
  • Support and ensure compliance with CTDI safety programs and initiatives as well as all applicable OSHA and state workplace safety laws.
  • Ensure compliance with all building security requirements set forth by CTDI and its customers
Required Skills
  • Proven operations experience within a high volume and fast-paced environment.
  • Proven team building and interpersonal skills with the ability to motivate others.
  • Background in high volume distribution preferred.
  • Experience managing at least 50 direct reports., including temporary agency staff.
  • Excellent leadership ability.
  • Proactive problem solving ability.
  • Strong computer skills, including proficiency in Microsoft Word, Excel, and other spreadsheet applications.
  • Technical background is a plus.
Required Experience
  • B.S. Degree in Operations or related field is preferred.
  • 5+ years of management experience (preferably in a production or service environment) including experience working with P&L/budgets.

Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career!

EOE, Gender/Minority/Veterans/Disabled

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