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Restaurant Server

at HHM

Posted: 6/24/2019
Job Reference #: 22053
Keywords: event

Job Description

  • Posted Date4 weeks ago(6/26/2019 6:03 PM)
    Regular Full-Time
    Property Name
    Westin Dallas Fort Worth Airport
    4545 W John Carpenter Fwy Irving Texas 75063 US
  • Overview

    Opportunity: Restaurant Server

    Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.

    Potential Career Path

    Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager

    Essential Job Functions

    • Take food and beverage orders and place order in point of service system.
    • Ensure overall guest satisfaction.
    • Set and clear tables in dining areas.
    • Stock service stations with items such as ice, napkins, or straws.
    • Pick up order from food preparation areas and ensure food is prepared accordingly.
    • Prepare guest check and if appropriate complete payment transaction.
    • Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
    • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
    • Follow sustainability guidelines and practices related to HHM’s EarthView program.
    • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
    • Perform other duties as requested by management.

    Position Requirements

    • High School diploma or equivalent preferred.
    • Previous food and beverage experience required or equivalent training.
    • Knowledge of POS system.
    • TIPS certification preferred.

    Work Environment and Context

    • Work schedule varies and may include working on holidays and weekends and alternate shifts.
    • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

    What We Believe

    People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It