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Room Service Server

at HHM

Posted: 7/2/2019
Job Reference #: 23130
Keywords: event, hospitality

Job Description

  • Posted Date2 weeks ago(7/1/2019 11:19 AM)
    Regular Full-Time
    Property Name
    Westin Dallas Fort Worth Airport
    4545 W John Carpenter Fwy Irving Texas 75063 US
  • Overview

    Opportunity: Room Service Server

    Set up, deliver, and retrieve food and beverage orders to/from guest rooms and hospitality suites in accordance with established guest service and sustainability standards.

    Potential Career Path

    Server – Room Service Supervisor – Room Service Manager

    Essential Job Functions

    • Set up and deliver food and beverage orders.
    • Conduct floor sweeps and retrieve food and beverage trays.
    • Set up and deliver VIP amenities.
    • Service hospitality suites in accordance with banquet event orders and established policies and procedure.
    • Abide by state, federal and corporate liquor requirements pertaining to serving alcoholic beverages.
    • Complete shift side work as outlined in the hotel’s operating policies and procedures.
    • Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.
    • Report all communication to immediate shift supervisor.
    • Perform cash handling responsibilities in accordance with company policies and procedures.
    • Follow sustainability guidelines and practices related to HHM’s EarthView program.
    • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
    • Perform other duties as requested by management.

    Position Requirements

    • High school diploma or equivalent.
    • Previous food service experience preferred.

    Work Environment and Context

    • Work schedule varies and may include working on holidays and weekends.
    • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

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