Hub International Limited

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Mortgage Insurance Tracking Specialist

at Hub International Limited

Posted: 3/14/2015
Job Status: Full Time
Job Reference #: 4598
Categories: Insurance
Keywords: insurance

Job Description

Responsible for analyzing and accurately keying insurance documentation and loan related forms into a loan tracking system; analyzing and processing complex lender data reports; utilizing an imaging system; meeting daily production standards, goals and service commitments.  This position also requires an excellent working knowledge of a Windows computer environment, Excel and the ability to grasp the workings of numerous insurance tracking system reports.

 

**This position starts at $14.00 hourly** 

 

Required Skills:

 

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Review and input insurance documentation in proprietary loan-insurance tracking system
  • Accurately complete all assigned tasks and/or additional tasks if needed
  • Analyze and process a multitude of client and program related reports
  • Identify and report areas of needed process improvement to immediate supervisor
  • Maintain a monthly assessment average of 90% or better
  • Maintain minimum monthly average of Quality Assurance Action Sheet inquiries, based on dept standard
  • Maintain accurate training materials, to ensure adherence to all policies and procedures
  • May be required to train/act as backup to Customer Service, answering overflow phone calls and requests for expertise, as needed, to ensure 95% service level is met each day
  • Contact insurance companies to confirm insurance coverage and request additional documentation
  • Initiate and sustain communication with clients and employees, as needed, to maintain accurate information in insurance tracking system
  • Maintain necessary relationship with clients and employees to ensure quality customer service standards are met
  • Maintain a working knowledge, grow expertise in mortgage insurance and lending
  • Other job responsibilities as assigned by management

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Detail oriented.
  • Ability to work in fast-paced, multi-tasking environment
  • Prior data analysis experience
  • Knowledge of mortgage agreements, lending

PREFERRED QUALIFICATIONS

  • Prior data analysis experience
  • Knowledge of mortgage agreements, lending

Compensation & Benefits:

Starting base rate of $14 hourly, and a benefits package.

*LI-HI-EC



Required Skills


Required Experience