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Total Loss Adjuster


Posted: 8/7/2019
Job Reference #: *3DFEFAC40FA30646
Categories: Insurance

Job Description

Requisition Number

Post Date

Total Loss Adjuster



Position Summary:

We are looking for a Total Loss Adjuster to join our Kemper Services Group Physical Damage/Total Loss Claims Team. The position will work in and report to management in our Dallas, TX office. This position cannot be worked remotely. Our Total Loss Adjuster will investigate and resolve first and third party auto physical damage claims by attempting immediate contact to confirm/review coverage. They will investigate damages and maintain control of loss and of use expenses. The Total Loss Adjuster will be responsible for preparation of necessary correspondence to settle total loss claims with insureds, claimants, and their legal representatives and will issue indemnity and expense payments with key initiative on accuracy of settlements. This includes reviewing all options, conditioning and prior to confirm we have accurate ACV. This position will be handling insurance claims from a fast paced in-office setting. The hours for this position: 10:00 am - 7:00 pm CST for Dallas is required.

Position Qualifications:

• College degree a plus or equivalent experience.

• Must have knowledge of medical, legal and auto repair/construction terminology.

• Total loss claims handling experience, including making coverage decisions, customer contact, and rental managements experience is required.

• Interpersonal skills must be adequate to effectively coordinate a prompt, fair, and equitable resolution of all assigned claims.

• Available to work occasional Saturdays.

• California adjusting experience is a plus.

Our employees enjoy great benefits:

• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Protect what you love with discounts on home and auto insurance products.
• Get employee discounts for shopping, dining and travel through Kemper Perks.

Kemper at a glance

With $8 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of companies specializes in home, auto, life, health and valuables insurance products for individuals, families and businesses.

Kemper’s underwriting companies* are rated A- (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper services six million policies and ranks among the top 25 personal lines property and casualty writers and the 2016 Ward’s 50 Top Performers list of life insurance companies.

*Alliance United Insurance Company is not rated.

We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V