rue21, inc.

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Store Manager

at rue21, inc.

Posted: 7/11/2019
Job Reference #: 33121
Keywords: operations

Job Description

  • LocationUS-TX-Dallas
    Job ID
  • Overview

    To manage the day-to-day operations of a rue21 store; reports directly to the District Manager.


    • Manage a store team of approximately 10 part-time and full-time store associates
    • Drive and maximize store sales to achieve goals, control and minimize shrink expectations, and maintain payroll within budgetary guidance
    • Establish, teach, and demonstrate exceptional customer service
    • Provide associates the tools necessary to ensure customer satisfaction and provide positive resolutions to challenges and complaints from customers
    • Execute company directives for product placement, display, and signage, and maintain company standards for cleanliness and organization
    • Ensure compliance with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment
    • Achieve accuracy in executing markdowns, shipping, receiving, and cash control
    • Recruit, train, develop, and retain qualified associates to ensure staffing needs are consistently met
    • Coach, confront, and counsel associates to improve performance
    • Participate in the performance counseling of associates, up to termination of associates as required
    • Establish associate work schedules
    • Provide training and succession planning for the store team


    • Demonstrated ability, in a store management capacity, to successfully operate and drive the sales performance of an apparel retail store
    • Minimum of 1-2 years store management experience required
    • Weekends, holidays and a minimum of 2 nights per week are required on a rotational basis.
    • Physical Requirements:

    -Stand for up to 8 hours

    -Carry up to 40 pounds

    -Climb and balance on ladders

    -Bend at the waist

    -Lift up to 40 pounds

    -Kneel and squat on the ground

    -Reach above the shoulder frequently


    • Business Acumen: demonstrates financial and operational understanding of organizational strategies and applies knowledge to business situations

    • Communication: effectively conveys information and ideas in concise and meaningful exchanges through written and verbal communication

    • Customer Focus: demonstrates a customer-driven approach that focuses on anticipating, understanding, and servicing customer needs in order to facilitate a relationship with the brand

    • Leadership: demonstrates the ability to empower, coach, and influence others to achieve a common goal or motivate people to change a behavior

    • Planning and Organizing: effectively creates plan and executes the processes required to achieve the desired outcome in a timely and efficient manner

    • Talent Assessment & Development: demonstrates the ability to manage employee development in a manner that is deliberate and strategic in order to move employees through the organization