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Associate Account Manager - Tradeshow

at Viad Corp

Posted: 6/28/2019
Job Reference #: 13361
Keywords: marketing

Job Description

  • LocationUS-TX-Dallas
    Posted Date1 month ago(06/18/2019 8:21 AM)
    Job ID
    # Positions
  • Overview



    GES, Global Experience Specialists, is a global event marketing company with over 90 years and 4,000 passionate employees in North America, Europe and the Middle East. We create some of the most incredible events in the world – think traveling entertainment exhibitions, global user groups, sales conferences, holiday extravaganzas and exhibitions of all sizes. From initial strategy to show-stopping audio visual, accommodations to insightful measurement – and every detail in between – we bring brands to life!

    Our mission is to create memorable event experiences, and we count on our talented employees around the world help us do it. We are looking for team members who can dream up the impossible and deliver it.

    Our Associate Account Manager coordinates and oversees tradeshow production and provides on-site supervision at tradeshow venues for a variety of accounts. Reports directly to the Associate Director of Account Management/Director of Account Management.

    Wow I Didn’t Know GES Did That:

    Life at GES U.S.


    • Responsible for the management of shows from planning stages through collection of invoice, including:
      • collaborating with clients to gather information, help influence decision making and manage to customer expectations
      • floor plan management
      • writing work orders
      • overseeing the creation, approval and distribution of service kits
      • working with internal departments to ensure work orders are completed
      • overseeing the set-up and tear down of shows
      • generating show management invoices and following up until collected
    • Act as a liaison with show management, exhibitors, facility staffs, production personnel, internal clients and ancillary vendors with regard to all services and build working relationships with all
    • Act as a supporting staff member for large Portfolio Business and local support for traveling Account Management Staff
    • Ensure all events are produced within established budget guidelines. Budget and fiscal responsibility on assigned events including accuracy, forecasting and management
    • Fulfill roll in Show Planning process as required on assigned shows
    • Basic understanding of pricing models and estimation
    • Basic understanding of GES Products and Services (On Peak, Poken, On Services, etc.)
    • Adhere to all Business Standard Operating Procedures
    • Performs other duties as assigned and deemed necessary of the position


    • College degree preferred
    • (2) year’s experience in the tradeshow, convention, hospitality industry or similar experience preferred
    • Base industry knowledge
    • Developed management approach
    • Basic understanding of Key Performance Indicator’s
    • Basic understanding of upstream/downstream cause & effect
    • Cross department capabilities
    • Capable of running new/modified processes
    • Capable in multisystem management
    • Potential Travel up to 25%
    • Base understanding of accounting and finance knowledge (read and understand)
    • Base understanding of execution on FWL/MEC process
    • Detail oriented and able to multi-task
    • Strong Communication skills

    Work Environment

    • Requires ability to adapt to multiple settings and shifting responsibilities
    • Must be able to work under pressure
    • Opportunity to work nights, weekends and at showsite
    • Position may require long hours during several months of the year. Typically performs work on the event floor, in noisy and crowded areas
    • Frequently encounters uncomfortable temperatures, dust and/or other conditions
    • Requires working both alone and with others in a team atmosphere
    • Requires working with union and non-union employees


    Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:

    • Competitive salaries
    • 401K with company match
    • Healthcare/vision/dental insurance
    • Wellness benefits
    • Career development program
    • Tuition reimbursement program
    • Employee assistance program
    • Vacation time
    • Community involvement opportunities
    • Team activities

    And much more……